IMONQR
Customer Experience Enhancement System

IMONQR QR Code system for hotels, digital menu, multilingual, AI guest assistance

An innovative solution that revolutionizes communication channels for guests, significantly enhances their hotel stay experience.

What you get
  • 5-star paperless in-room experience
  • Flexible UI per area / room type
  • Unlimited languages & localization
  • Digital menu + promotions + feedback
  • Task management + admin dashboard

Benefits

A single QR Code can replace printed materials (menus, welcome letters, regulations...), while enabling instant updates and better guest engagement.

5-Star paperless experience

Replace traditional printed materials in room with a single QR Code, and update instantly without reprint costs.

Cost & revenue optimization

Reduce printing effort and drive ordering behavior more effectively than traditional menus.

Powerful customer support tools

Strengthen communication between guests and hotel staff, improving satisfaction during the stay.

Highly customizable interface

Marketing teams can tailor the interface for different areas, room types, and languages to match brand identity.

Strong connectivity

Open architecture ready to integrate with other platforms quickly and efficiently.

Comprehensive management

Intuitive management tools to track and handle guest requests with speed and quality.

Upgrade customer experience at every touchpoint

ImonQR supports personalized, multilingual experiences across in-room, restaurant, reception/lobby, bar, and even partner touchpoints (room card, sale kit, email/digital card visit), with interfaces tailored for each location and instantly updatable from one place.

In-room Restaurant Reception / Lobby Bar Room card Sale kit Email / digital card Partner’s

AI-powered guest assistance

Automate guest support with AI—answer common questions, guide requests, and help guests find what they need instantly, reducing front-desk workload while improving response speed and satisfaction.

Hotel Information Order menu/service Nearby destinations / Lobby Multilingual Promotions

Key features

Hotel info

Property guide, policies, facilities.

Digital menu

Photos, descriptions, add-ons, timed visibility.

Promotion

Campaigns per segment / area.

Hotline

Fast access to services and departments.

Card visit

Digital business card for marketing.

E-survey

Smart feedback & reputation improvement.

Sale kit

Up-to-date materials, no reprint.

Destination library

Nearby attractions & guides.

Task management

Assign, track, KPI deadlines, proof images.

Entertainment

Interactive content for engagement.

Multilingual

Supports unlimited languages for guests.

AI communication

AI-powered support that serves guests 100% automatically.

How it works

Watch the introduction and see the end-to-end system workflow.

Introduction Video

A short video providing an overview of the ImonQR system and its features.

System workflow video

This video showcases our system's workflow at a 5-star resort to help you understand its functionality.

Pricing

Basic
$600/year
  • Limit 50 QR Codes
  • All basic features
  • Technical support by Email
Business
$5900/year
  • Unlimited QR Codes
  • All features included without AI
  • Technical support 24/7

Note: Please contact us for available discounts.

FAQ

Does the system help increase service revenue?

Based on data from hotels where the system is implemented, order volume can increase significantly versus paper menus and app-based approaches, with some properties reporting major revenue growth.

Is this the same as putting a QR code to the hotel website?

A hotel website mainly targets customers who haven’t booked yet, focusing on rooms and promotions to drive booking. ImonQR is designed for guests who already booked and are staying, helping them find facilities and services quickly without distractions.

Does ImonQR increase workload for Front Office / F&B?

In practice, it can reduce workload by letting guests place requests directly in the system, then staff proactively confirm and process. Multilingual setup reduces misunderstanding, and requests can be distributed to the right departments.

Can ImonQR integrate directly with POS?

ImonQR provides APIs and can integrate with POS on request, but we often recommend a trial period because integrations can add operational complexity when orders change or promotions vary.

Request a free demo

Leave your contact and we’ll share a demo QR and walkthrough.